Error code 1012 support-Microsoft Answers

Description of the Error code 1012:

Microsoft Office since the launch of Windows 10 is showing this error code during the time of installation and we have created the following steps to troubleshoot. Microsoft Office since the launch of Windows 10 is showing this error code during the time of installation and we have created the following steps to troubleshoot. Error code 1012 will occur on Microsoft programs like Office, Outlook, and word or excel. Usually when you install them by doing a second-time installation which means you might have previously used such programs on the computer.


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Case details:

Error code 1012
Microsoft Live Support

Case History

Whenever you face this Error code 1012, we advise you to collect basic information required for troubleshooting.

Keep the program source readily available for reinstallation.

Keep your product key ready for activation.


John Breck says “I installed office 365 downloaded online and found it is impossible to install for about 10 days. I then checked this page and found it very useful with the tech help. They have fixed my ongoing issues and now I am a big subscriber for their supports”

Conditions  to Solve the Error code 1012:

Microsoft office repair can be done by the following methods.

Method 1:

Step1: Right-click on Start menu and access <control panel>

Step2: Select “Programs and Features”

Step3: Search and repair Office program.

If a repair fails to work


Step4: try to uninstall the program first.

Step5: delete the traces from the registry

If you cannot delete office

It is time to take your computer for diagnosis with a technician. 

Similar case

An office can be installed offline using a DVD without an internet connection but there are users who reported that the issues are still unresolved and having the same troubles.


There can be multiple reasons for Office Error 1012, as our technicians investigated with various users, we have realized they need some registry repair. One most bothering question asked is why everyone getting the same Error 1012. We have examined and checked there are different third-party programs which are controlling your system registry. Most of them like Glary tools or free scanners and clean up tools. If you did a registry clean up, it could stop some of its services. We have one solution to delete corrupted registry and reinstall windows 10


Before attempting these steps yourself, take it as a word that you have to take a backup of all your files and folders to ensure that your data is secured.


Once the issue is resolved with error 1012, set a restore point on your Windows 10 operating system. So that it will be helpful to set it back in case of any repeated issues in the future.


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