Have you encounted Office Unlicensed message?

Troubleshoot: Office 365 Unlicensed product

 If your Office product or Microsoft 365 subscription is not available, your email address will not work when you sign up for Office. If the product key you used to launch the Office app is not activated, you will be prompted to log in to Office. Launch the Office application and wait until the activation window logs in, or wait for an error.   make sure it is active and renew your subscription if necessary.

Check that your Microsoft account is associated with an Office subscription for sign-in services. When prompted to do so, select Login and enter the email and password of your Microsoft account associated with your Office 365 subscription. windows

If you have tried other solutions and still have difficulty activating the latest version of Office that you have installed, you will need to delete your product key and log into your account to activate Office 365. If upgrading Microsoft Office to the latest versions does not help, you may also need to remove your product key if activation of Microsoft Office does not involve a full Microsoft Office login email or a Microsoft Office license.

Do not forget to reinstall your antivirus software after the completion of the installation of Office 365, and when you turn it on, make sure you turn it off first.   Determine whether you have a 32-bit or 64-bit version of Office 2010 installed on your computer. To do this, open the Office 2010 program, click File > Click Help. Select User Activation Problems, then go to the Office Installation section and select Edit.   You have signed up for the free version of Office 2019 with a Microsoft account.

A test screen appears when Office is installed in Office 365 Home Trial and you see a screen when you first log in to Office, but not when Office products are associated with your account.   Microsoft Office, Office 365, and Office 2019 must be activated on the latest versions by logging in with an Office 365 account. We are sorry, but something went wrong and there is nothing we can do for you.   Try to log in with your private email address if you bought Office with a different email address. Remember to use the right account and make sure you have a valid subscription to solve your problem. Quit and open the Office app, open your web browser, go to Microsoft website and go to the Service > Subscriptions page, if you have not signed in yet, you can do so.  


If Microsoft Office 2019 is tied to your Microsoft account, you should log out of the product and use the right key to add it to it. Once this has been detected, you can verify that your account is the same as the one you used to purchase the Office subscription. You can then enter the product code to log into the account and activate Office 2019.   Another option is to use the Office Activation Wizard in the Office 2019 product application. If Office activated fails, the title bar of your office app will show ”Unlicensed Product” or ”Non-Commercial Use of this Product” and most Office features will be disabled. Running Office Administrator Run Office Administrator to fix the permissions issues that caused the activation to fail.  


To restore most of Office’s functionality, you need to fix the problem that caused the activation to fail. To restore Office functionality, you need to solve the problem with the activation software yourself.   If the problem turns out to be caused by a common activation error, you may be able to resolve it by running Windows Activation Troubleshooter for the Office suite, which can trigger an “Unlicensed Product” error. The troubleshooter provides a set of general troubleshooting steps that can be applied if a familiar scenario is discovered.   If you have this problem, the proxy settings may not be configured to allow Office activation.

Delete your proxy settings If you use your device at home or work, disable the proxy settings in Microsoft Edge or Internet Explorer before installing Office 365. If Office 365 is not enabled, you can run Microsoft Support or Recovery Assistant so that you can fix the unlicensed product error yourself.   If you use a Microsoft account on your Windows 10 PC, the Microsoft 365 app may not recognize the subscription on your computer. If you install Office 365 on a computer that contains an earlier version of Office there is a chance that an old license will be registered, which can lead to activation problems.

  If this deactivation occurs, you need to take a few steps to identify the problem, fix it, and reactivate your Office products. The problem may occur if your Office Professional account has an expired Microsoft Office Professional 2019 Application License. Check the license status if this seems to happen when the Office program is started.   If this scenario is true, you should be able to fix the problem by deleting 4 different locations to reset activation and install Office in a clean state. Unlicensed product notification occurs if you switch business licenses to Office 365 and do not update or change the version of Microsoft Office. Office 365 software is reviewed by Microsoft every month to make sure your Office 365 subscription is in order. This happens so often that you never know.

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  Related Error codes :

Background installation

The operation can’t performed

Unlicensed product

Microsoft chat support

Windows support

Word XML error

something went wrong

SFC scan performance

Office 365 mac support

Gmail setting for outlook

cant verify the signature

Mac unlicensed support


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